Connecting Dropbox
Dropbox powers the file sharing features in Producer Dashboard. When you share tracks with collaborators, files are delivered through Dropbox. Here is how to get connected.
Why Dropbox?
Section titled “Why Dropbox?”Producer Dashboard uses Dropbox specifically for collaborator file sharing. When you share a track, the audio files need to live somewhere accessible. Dropbox provides:
- Reliable file hosting with direct download links
- Familiar interface for collaborators who may not use Producer Dashboard
- Automatic file organisation in a dedicated folder structure
- Works across platforms (Mac, Windows, web, mobile)
What you need
Section titled “What you need”- A Dropbox account (free or paid)
- Your Dropbox app installed on your computer (recommended but not required)
Step-by-step connection
Section titled “Step-by-step connection”1. Open Settings
Section titled “1. Open Settings”Click Settings in the sidebar to open the settings page.
2. Find the Dropbox section
Section titled “2. Find the Dropbox section”Scroll to Connected Accounts or click the Dropbox tab. You will see the current connection status (likely “Not connected”).
3. Click Connect
Section titled “3. Click Connect”Click the Connect Dropbox button. Your browser opens to Dropbox’s authorisation page.
4. Authorise access
Section titled “4. Authorise access”On the Dropbox page:
- Sign in to your Dropbox account if prompted.
- Review the permissions Producer Dashboard is requesting.
- Click Allow to grant access.
Producer Dashboard requests access to create and manage files within a dedicated folder. It does not access your entire Dropbox.
5. Return to Producer Dashboard
Section titled “5. Return to Producer Dashboard”After authorising, Dropbox redirects you back to Producer Dashboard. The connection status updates to Connected and your Dropbox account email is displayed.
6. Root path detection
Section titled “6. Root path detection”Producer Dashboard automatically detects your Dropbox root path. This is important for correctly organising files. For most personal accounts, this happens seamlessly.
If automatic detection does not work (common with Dropbox Business accounts), you may be prompted to manually select your root folder. See Dropbox for Teams if you are using a business account.
Manual folder picker
Section titled “Manual folder picker”In some cases, you may need to manually specify where Producer Dashboard creates its folder. If prompted:
- A folder picker interface appears showing your Dropbox structure.
- Navigate to where you want the Producer Dashboard folder to live.
- Select the location and confirm.
Producer Dashboard then creates a /PRODUCER-DASHBOARD/ folder in your chosen location.
Verifying the connection
Section titled “Verifying the connection”After connecting, verify everything is working:
- Check that the status shows Connected in Settings.
- Open Dropbox (app or web) and confirm you can see the
/PRODUCER-DASHBOARD/folder. - Try sharing a test track to confirm files appear in the correct location.
Connection permissions
Section titled “Connection permissions”Producer Dashboard requests the following Dropbox permissions:
- Create and manage files in the Producer Dashboard folder
- Generate temporary download links for shared files
- Read file metadata for sync operations
The app does not access files outside the Producer Dashboard folder, and it does not modify your existing Dropbox content.
Troubleshooting
Section titled “Troubleshooting”Browser did not redirect back: Go back to Settings and try connecting again. Make sure pop-ups are not blocked.
Connection shows “Failed”: Disconnect and try again. If the issue persists, check that your Dropbox account is in good standing.
Folder not appearing in Dropbox: Allow a few moments for the folder to be created. If it still does not appear after a minute, disconnect and reconnect.
Related
Section titled “Related”- How Files Are Organized — understand the folder structure PD creates
- Dropbox for Teams — special considerations for business accounts
- Managing Your Dropbox Connection — maintain and troubleshoot your connection
- Connected Accounts — overview of all integrations